Privacy Policy

1. Introduction

Welcome to KABOB CENTER ("we," "our," or "us"). We operate the website located at kabobcenterva.com and provide authentic Afghan cuisine services. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information through our website and online ordering system.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, phone number, and physical address provided during the ordering process or via contact forms.
• Transaction Information: Details about the orders you place and the fulfillment of those orders. Please note that we do not store full credit card numbers; all payments are processed through our secure third-party provider, Stripe.
• Technical Data: IP address, browser type, operating system, and information about your visit (e.g., pages viewed, time spent on site) collected via cookies and tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your food orders.
• To communicate with you regarding your orders, account, or inquiries.
• To improve our website, products, and services.
• To send you promotional offers or updates if you have opted in to receive them.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business:

• Payment Processors: We use Stripe to securely process all payments. Your payment information is subject to Stripe's own Privacy Policy.
• Analytics: We use Google Analytics and PostHog to understand how users interact with our site and to improve experience.
• Hosting & Performance: Our site is hosted on Vercel, which may collect standard server logs for security and performance monitoring.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing the personal information we hold about you.
• Requesting the correction of inaccurate information.
• Requesting the deletion of your personal data.
• Opting out of marketing communications at any time.

To exercise these rights, please contact us at the details provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.